We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Are you an analytical problem solver? Can you make decisions based on data and identify improvements? If so, we need you!
We’re looking for someone to join our Commercial & Marketing department as a Senior Commercial Executive – Product in our Haywards Heath, West Sussex office.
In this role you’ll support delivery of the Telematics product strategy and retail income in line with agreed budget targets. You will also support with product oversight and governance to ensure value is delivered for our customers whilst meeting regulatory requirements.
Forward thinking and meticulous? Lets do this together!
Core skills we’re looking for to succeed in the role:
- Understanding of the insurance/financial services industry, its products and key regulations
- An analytical mind, with a focus on data-based decision making
- Proven problem solving skills with experience of identifying improvements to products, customer journeys or propositions
Nice to have skills, but optional:
- Knowledge and experience of Telematics products
- Experience of managing internal and external partnerships or suppliers
What's Involved:
- Support the delivery of the product strategy for the core motor products, optional ancillary products and premium finance product
- Support the delivery of non-technical income across ancillary, premium finance and fees; including both process and performance
- Support the implementation of product governance in-line with regulatory requirements, including new product design, the review of existing products and delivery of changes to improve the value for our customers
- Ensure the provision of product disclosures are kept up to date within customer journeys and documentation
- Lead on the regular performance reporting of non-technical income
- Provide support with the day-to-day management of our commercial partners by building strong stakeholder relations both externally and with internal cross functional teams
- Embed the relationship management framework by co-ordinating performance review meetings, circulating agreed agendas, minutes and actions
- Maintain a detailed activity tracker for each commercial partner
- Proactive role in implementing tactical commercial trading initiatives ensuring that financial implications are considered, and business cases are robust
- Support the maintenance of the risk register (as applicable), providing evidence and commentary for controls, updates for mitigating actions and maintaining control matrices and attestations
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times
- Any other reasonable duties
Experience & Knowledge
- Experience of working within a highly regulated environment
- Understanding of the insurance/financial services industry, its products and key regulations
- Confidence in interacting and working with Managers, both internal and external
- Supporting or managing commercial relationships
- Excellent understanding of motor insurance, ancillary products and the motor insurance industry
- Knowledge of aggregator sites and their commercial operation
- Detailed understanding of the business objectives
- Knowledge of FCA requirements (including TCF)
Skills & Qualifications
- Excellent communication skills, both verbal and written
- Report writing
- Good time management and organisation skills
- Attention to detail
- Problem solving skills with the ability to adopt a logical approach to solving problems
- Ability to distil complex information into an easily digestible format to key stakeholders where key messages are clear
- Excellent literacy and numeracy skills
- Strong presentation skills
- Be confident in prioritising and balancing competing work streams
- Good to advanced working knowledge of Microsoft products, particularly Word & Excel
Behaviours
- Professional, confident and personable
- A flexible approach and positive attitude
- Customer centric
- Ability to manage multiple projects effectively and within deadline
- An organised and pro-active approach
- Able to work on own initiative and as part of a team
- Attention to detail
- Able to work collaboratively with internal and external stakeholders
- Strives to drive business improvements to contribute to the success of the business
- Commercially focused
- Self-motivated and enthusiastic
- Target driven and results focused
- Strong sense of empathy
- Analytical by nature with the focus on data-based decision making
- A driven attitude to deliver change and rapidly overcome obstacles
- An agile approach to project management and able to rapidly react to changes in business priorities to take advantage of emerging business and customer opportunities
So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.
Want to know what it’s really like to work at First Central? Take a look at our Glassdoor reviews.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
